Emirates Airline angajeaza agenti de turism in Dubai, selectia urmand sa aiba loc in luna februarie, in Bucuresti, cu reprezentantii companiei.

 

Beneficii:

REQUIREMENTS:

• A good command of written and spoken English is essential.

• Candidates must have travel industry/hospitality/customer service backgrounds.

• Proficient in MS Office applications i.e. word and excel

JOB PURPOSE

To provide a comprehensive and high quality service by extending adequate and sound consultancy advise to both the travel trade and direct customers, on all Dnata Travel products and services for Retail, Corporate and Leisure, so that this materializes into bookings that generate revenue in line with departmental and corporate growth strategies.

•  The basic salary generally works around AED 3 100/- to 3600 /- (US $ 850 to 1000) which is commensurate with the experience that each candidate brings with him or her. Accommodation and Transportation provided.

 

DNATA		EMIRATES
JOB DESCRIPTION

 

Job Title : Travel Agent	Department : U A E SALES
Reports To (Title) : : Reservations and Ticketing Team Leader	Grade: EK.04
Reports To (Job No) : 4607

 

1. JOB PURPOSE

To provide a comprehensive and high quality service by extending adequate and sound consultancy advise to both the travel trade and direct customers, on all Dnata Travel products and services for Retail, Corporate and Leisure, so that this materializes into bookings that generate revenue in line with departmental and corporate growth strategies.

2. JOB ACCOUNTABILITIES LINKED TO OBJECTIVE AREAS (MAXIMUM OF 10)  

•  Ensure the highest standard of customer service is provided to Emirates customers, provide them with details on Emirates tariff fares and actively issue online tickets and sell related products.

•  Issue Emirates tickets to customers ensuring that all necessary airline rules and regulations are incorporated and that the customer request is met in order to provide them with excellent service. Highlight to customers the legal requirements covering their journey such as passport, visa & health requirements and other details such as check-in place and time.

•  Actively enhance Emirates revenue earnings by providing options to customer on all products and services such as Skywards membership, DBB, Dubai stopovers, hotel bookings and upgraded fares.

•  Actively be involved in suggesting new ideas and providing recommendations on the improvement of the service provided, thereby increasing revenue and ensuring Emirates success as a market leading airline.

•  Ensure that all necessary ticket related documentation is filed; time tables updated, brochures, sale and promotional material is properly displayed on individual counters providing various options to the customer which will assist in increasing sales. (Reservations and Ticketing Offices only).

•  Support the Customer Sales & Service Team Leader on closing the end of day sales and banking monies received. Whenever possible create a database of all potential customers and develop a personal relation ship with them by giving occasional calls and informing them of new services provided, there by the customer always contacts the Agent for their travel needs. (Reservations and Ticketing Offices only).

3. MINIMUM QUALIFICATIONS/EXPERIENCE/KNOWLEDGE/SKILLS

•  Minimum of 10 years schooling or equivalent.

•  An IATA diploma would be a definite advantage.

•  Travel industry background in a reservations and ticketing role with knowledge of an airline reservation system (such as Galileo, Amadeus, Sabre, Mars etc.) is an advantage.

•  Superior interpersonal and customer service skills and the ability to work in a busy environment.

•  Excellent PC-skills to operate Windows package including Microsoft Word/ Excel/ E-mail.

4. BENEFITS

Free flight ticket to Dubai

Free employment/resident visa

Medical Allowance

Free shared accommodation

Tax free salary

Working with one of the biggest travel management companies in the world

Pentru a aplica pentru acest job va rugam sa ne trimiteti CV-ul in limba engleza ( completat dupa modelul pe care-l puteti descarca aici )
insotite de 2 poze recente cu Dvs.(una tip pasaport, una full-body) cat mai clare pe adresa : travel@saferecruitment.ro